RPA in Healthcare
Healthcare organizations operate in real-time, without any slack. Cumbersome, error-prone tasks slow down processes and affect everything from cost structures to compliance to the patient experience. RPA software creates efficiencies by automating tasks that improve the accuracy of data and reporting and enable decisions to be made more quickly. This translates to cost savings and ultimately means that resources can be utilized where they are needed most.
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In healthcare, RPA can be used for following things:
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Manage and schedule patient appointments
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Billing and processing
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Records management
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Communications
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Administrative data entry
Use Case:
Update doctor & patient with patient’s diagnostics report. Such work is repetitive which can be done via RPA. See below diagram for more details.